Sophie has always loved mountain living....
Having spent vacations in Vail for most of her life, she moved here full time 6 years ago knowing it would be a great place to live and raise her daughter.
Sophie is from London, and has worked in the hospitality industry since leaving school, working at landmark London bars and restaurants, first behind the bar, and ultimately as a consultant. After spending time working in the French Alps, and NYC. She then co-founded PUSH UK a live Events Production company, producing experiential events and World Tours for clients such as Red Bull, Sony Playstation and Adidas.
Sophie loves challenges, sharing her insider knowledge of Vail’s hidden secrets, and helps guests transform their ideas into reality.
COCO Concierge is a Luxury lifestyle and Vacation management company. Based in the Vail Valley year round we love to create bespoke and innovative solutions and itineraries. We know your time is valuable, so we provide a hassle free planning and booking service.
We are on hand to help out with any Impromptu changes, spur of the moment ideas, and travel arrangements. Think of us as your Insiders guide to Vail.
Whether you’re a longtime local, a seasoned visitor, a realtor, or a first timer to the Valley, we have the perfect solution for you. Make more time, call COCO.
Grocery and liquor delivery
We deliver from from any store in the valley including Whole Foods – Groceries are unpacked and put away as per your special requests. Send us your own list or download one from our website.
Vail has so many options what will you choose? Not sure let us help! Ski lessons, Snow Mobiling, Dog Sledding, Adventure Ridge, Sleigh Rides, ATV tours, Horseback riding, Golf, SUP, Kayaking, Hot Air Ballooning, White Water Rafting, Zip-lining, Jeep Tours and Tubing are just some of the many choices.
Private Chefs and Catering
A romantic dinner for two, or a birthday party for 200. Our chefs can look after all types of diet and food allergy, create bespoke dinners, and come and cook breakfast for everyone the next morning too!
Whether you're traveling from the airport or around the Valley we can take care of all your transportation needs. Let us get you smoothly from A to B.
Tickets and Bookings
We can book tickets to events in the Vail Valley, and also in Denver and further afield.
Children’s Camp/ activity Bookings
As parents we have a tried and tested knowledge of what’s great for kids in the Valley – tell us what your kids like and we can help pick the right camp and activities for their best vacation ever.
Health and wellbeing
Whether it's skinning up a mountain for the first time, hiking a 14’er or spending a day in a spa, we have you covered. We can organize guides, personal trainers, massages, in-room beauty treatments and hair and make up consults.
Hotels and Rental Properties
From a 5 star hotel in town, to a house on the golf course in Arrowhead, we will help you find the perfect location for your stay.
We can organize babysitters before you arrive so you can have peace of mind knowing exactly who will be taking care of your little ones.
COCO Concierge charges a 15 % Co-ordination fee
Contact us for more information
Gift Certificates – Starting @ $75
Annual and Seasonal memberships upon request.
GROCERIES & LIQUOR
We can deliver from any store in the Vail Valley.
Whole Foods, Whole Foods catering and Costco – Please contact us for more details about our exclusive delivery services
Don’t feel like cooking?
We also deliver delicious prepared meals – ask us for menus (or Private Chef options)
City Market/ Safeway/ Local stores $35 + 25% service charge
We offer annual and seasonal subscription plans for grocery delivery – just ask
Lift tickets – We are happy to help if you need help with products – Contact us with any questions.
Do you provide all the services yourself?
We have tried and tested all of our suppliers, and only work with people and companies who we would be happy use in our own homes. Our service providers must meet a specific criteria, must be appropriately insured and licensed, must provide validated references and be committed to providing the very best in customer service. Some services such as errand services and our exclusive unpacking and Move in/ Out services are staffed by COCO Concierge employees.
How much do you charge for your services?
We charge a 15% booking fee to co-ordinate services (except groceries, which have a 25% service charge.) We always provide you with receipts and are transparent with costs.
What method of payment do you accept?
We accept Visa, MasterCard, American Express, PayPal, Cash and Check
What hours are you available?
Our phones are on 24/7 we prefer it when you call us in the daytime but we are always happy to help!!
What is your policy on Grocery deliveries in bad weather?
We prefer grocery orders to be submitted 72 hours in advance, to guarantee delivery. There is a $25 surcharge for orders submitted after this period. We reserve the right to substitute orders from Whole Foods and Costco with local Grocery Store deliveries on days when driving conditions would be hazardous to our drivers. This risk is determined by the snow forecast, or actual snow.
Do you offer gift certificates?
Yes. What a great way to say “Thank You” by giving the gift of time! Customized gift certificates can be created for any occasion.