COCO Concierge are your Luxury lifestyle and Vacation planning gurus. We deliver sensational experiences and services in the Vail Valley and beyond. Our team of mountain mavens have years of experience planning and organizing vacations, events, and running everyday errands.
We are fixers, we are problem solvers, think of us as your Insiders guide to Vail. We free up your time so you can take that extra run, enjoy Après, or just put your feet up and relax while we take care of the details.
Whether you’re a longtime local, a seasoned visitor, a realtor, or a first timer to the Valley, we have the perfect solution for you. Make more time, call COCO.
Grocery and liquor delivery
We shop and deliver from stores in the valley as well as from Target and Whole Foods in Silverthorne. Groceries are unpacked and put away as per your special requests. Send us your own list or download one from our website.
Vail has so many options what will you choose? Not sure let us help! Ski lessons, Snow Mobiling, Dog Sledding, Adventure Ridge, Sleigh Rides, ATV tours, Horseback riding, Golf, SUP, Kayaking, Hot Air Ballooning, White Water Rafting, Zip-lining, Jeep Tours and Tubing are just some of the many choices.
Private Chefs and Catering
A romantic dinner for two, a wedding, or a birthday party for 200. Our chefs can look after all types of diet and food allergy, create bespoke dinners, or even come and cook breakfast for everyone the next morning too. Too tired to go out? We can drop off delicious freshly prepared meals too.
Flying private to Vail or into Denver International or just need a driver to take you around the Valley. We can take care of all your transportation needs. Let us get you smoothly from A to B.
Tickets and Bookings
Need tickets to Jazz Aspen, or Bravo Vail!, Maybe an Avs game? Let us score you the best seats!!
Children’s Camp, activity Bookings and Tutors
As parents we have a tried and tested knowledge of what’s great for kids in the Valley – tell us what your kids like and we can help pick the right camp and activities for their best vacation ever and even provide some learning time too.
Health and wellbeing
Whether it's skinning up a mountain for the first time, hiking a 14’er or spending a day in a spa, we have you covered. We can organize guides, personal trainers, massages, in-room beauty treatments and hair and make up consults.
Hotels and Rental Properties
Need somewhere to stay? From a 5 star hotel in town, to a house on the golf course in Cordillera, or even a cabin on the Eagle River. We will help you find the perfect location for your stay.
We can organize babysitters before you arrive so you can have peace of mind knowing exactly who will be taking care of your little ones.
Ski Rentals and Tuning
Event and Wedding Planning
Seasonal Decorating/ Gift Wrapping
Christmas Tree delivery and decorating
Do you provide all the services yourself?
We have tried and tested all of our suppliers, and only work with people and companies who we would be happy use in our own homes. Our service providers must meet a specific criteria, must be appropriately insured and licensed, must provide validated references and be committed to providing the very best in customer service. Some services such as errand services and our exclusive unpacking and Move in/ Out services are staffed by COCO Concierge team who are CRB checked insured and bonded.
How much do you charge for your services?
We charge a 15% booking fee to co-ordinate services (except groceries, when booked as a standalone service which have a 25% service charge.) We always provide you with receipts and are transparent with costs.
What method of payment do you accept?
We accept Visa, MasterCard, American Express, PayPal, Cash and Check.
What hours are you available?
Our phones are on 24/7 we prefer it when you call us in the daytime but we are always happy to help!!
What is your policy on Grocery deliveries in bad weather?
We prefer grocery orders to be submitted 72 hours in advance, to guarantee delivery. There is a $25 surcharge for orders submitted after this period. We reserve the right to substitute orders from Whole Foods and Costco with local Grocery Store deliveries on days when driving conditions would be hazardous to our drivers. This risk is determined by the snow forecast, or actual snow.
Do you offer gift certificates?
Yes. What a great way to say “Thank You” by giving the gift of time! Customized gift certificates can be created for any occasion.
PRICING For Most COCO ServiceS
20 % co-ordination fee
Gift Certificates starting @ $75
FOR MORE INFORMATION
Pricing for GROCERIES, LIQUOR & SUPPLIES
City Market/ Safeway/ local stores $35 + 25% service charge
Whole Foods/ Silverthorne stores $75 + 25% service charge
We offer annual and seasonal subscription plans for grocery delivery – just ask
Lift tickets/ Ski lessons – We are happy to give recommendations about ski school and Vail Resorts products – Contact us with questions.
Founder and Owner - Sophie Silver
Originally from London, Sophie has worked in the fast paced world of hospitality since leaving school, consistently delivering her guests with the highest level of customer service and satisfaction. From Michelin starred restaurants in London to clubs in Ibiza, with layovers in NYC and the French Alps, Sophie brings her clients decades of practical skills and solutions. As a co-founder of PUSH UK Ltd a live Events Production company, she honed her ability to source unique products and create energy and excitement, producing experiential events and Global Tours for premium clients such as Red Bull, Sony Playstation, and Adidas.
Sophie's favorite things: Sourcing the (near) impossible, Aperol Spritz's, Skiing Riva on a Friday, Happy Customers, Nachos, and Movie Nights.